At Work

Friday, April 27, 2012

Winning over your boss

Earning your manager’s confidence isn’t about flattering him. It is about finding your place and getting recognition for your views, hard work and effort.

April 26, 2012

Looking for the exit sign

If you dream about escaping from your office, it’s time for a change.

April 18, 2012

Not achieving your objectives? Change the way you lead

Develop a leadership style that will help you achieve your goals!

Emotional intelligence is the key to a successful leadership

There are many aspects to leadership, but one very important factor is GOOD leadership is your emotional intelligence. How intelligent are you?

April 17, 2012

Change your brand culture

Practise the drivers of internal branding to help employees deliver the brand promise

Returning the favour

Focus on what the receiver likes or wants when showing your appreciation!

April 10, 2012

Stop selling!

Instead of a sales pitch, engage your buyers in a business conversation and watch your revenue grow.

April 9, 2012

Drawing the line

Companies are now allowing their employees to dress down and be on a first name basis with their bosses but this casual management style may not always work.

April 6, 2012

Be a better boss

Managers need to reassess their roles when it comes to retaining their staff.

April 4, 2012

Sales coaching fundamentals - Part 2: Track your success

Assessing productivity can lead your team to greater profits!

April 3, 2012

Sales coaching fundamentals - Part 1: Be a visionary

Guide your sales team to success by becoming a good coach.

March 27, 2012

Don’t kill your talent, take a chance on inexperienced people

Companies could be missing out on great talents just by playing it safe. Take a chance and you could reap great rewards!

March 26, 2012

Self-awareness leads to better leadership

To be an effective leader you first need to take a look at yourself and your capabilities, says Alex Cummins.

Marketing diligence

Employees who slog it out taking on unglamorous tasks behind the scenes, have a dogged attitude towards work and should be recognised and rewarded.

March 23, 2012

Power of branding

Delivering on promises is the best gift an organisation can give itself and its employees. Do you know the three essential steps to effective branding?

Getting Gen Y To Commit

The secret to retaining Gen Y talent: Interesting work and employee engagement

March 19, 2012

DO YOU understand the difference between submissive, aggressive and assertive behaviour?

Manage difficult people by stating your case calmly without violating their rights.

March 16, 2012

Handling your workload well

Plan ahead to keep your workload from overwhelming you.

March 13, 2012

Great service guilts customers into coming back

Guilt: The catalyst for return customers? "Yes!" says Alan Fairweather.

March 12, 2012

Gen Y Commitment Anxiety

Older managers expect certain work ethics and values from their Gen Y colleagues and when young employees do not live up to their expectations, they are considered irresponsible with no dedication to their jobs.

March 9, 2012

Hiring the best

To be a successful recruiter, you must attract people.

March 8, 2012

Haha, laugh your way to the bank

Happiness pays off! Make your customers smile and retain their loyalty with a lighter side.

March 5, 2012

Leader E.Q.

Every one of us can claim to be a leader but how many can lead successfully?

March 1, 2012

Selling in a buyer’s market

There are four skills you must master to sell to today’s consumers.

February 29, 2012

How to say 'NO!' to a heavier workload

If you can't remember the last time you had a proper meal, and you can't see your desk under the files... Well, you need to read this.

February 21, 2012

The eureka moment

In a highly competitive globalised marketplace, creativity is the key to the solution of challenges at the workplace in order to yield that blissful moment of success.

February 15, 2012

Unleash your Net Generation employees' FULL pontential!

Do you have what it takes to ride the digital wave? What should Net Generation employees and their employers should know.

February 3, 2012

Personal branding: Make your first impression your best impression

Why you need it, and how-tos from the pro! You don't want to miss these career-changing tips.

February 1, 2012

Is your website global village-friendly?

Speak their language! Businesses operating in a global village need a multilingual website to attract more customers.

January 27, 2012 January 19, 2012

Telling the boss he is wrong: Career suicide or fast lane to promotion?

Do you have an opinion that your boss may not like? Maybe you should read this first.

January 13, 2012

Work-life harmony: Part 4

Maximising productivity at work: Nurture happy and productive employees with solutions to incorporate greater flexibility.

January 12, 2012

Work-life harmony: Part 3

Building trust, boosting productivity: An organisation that is committed to work-life integration has more productive and loyal employees!

January 11, 2012

Work-life harmony: Part 2

Build an innovative culture! Optimise performance by giving staff the flexibility to balance work and personal priorities.

January 10, 2012

Work-life harmony: Part 1

Wired up for work balance: Leveraging technology benefits both employers and employees!

January 5, 2012

Reduce staff turnover by increasing flexibility

Flexibility is vital! Having a flexible programme in the workplace can reduce staff turnover.

January 3, 2012

Walk in someone else’s shoes

Before you write someone off as being “difficult”, understand that he may just have a different perspective from yours.

December 5, 2011

Fall back in love with your job

Job disenchantment is common, but as with a personal relationship, you need to find ways to rekindle passion for your work!

November 22, 2011

Focus on your audience

Overcome your fear of public speaking by concentrating on giving value to your listeners.

November 21, 2011

Make good use of your anger

Harness the energy anger generates and make it work for you in the office!

November 19, 2011

Treat complaints as opportunities

Turn dissatisfied clients into loyal ones with a good customer recovery system

November 15, 2011

Say yes to contracting

Contract work can broaden your horizons and extend your career.

November 14, 2011

Gain more exposure

Contract work offers professionals flexibility as well as opportunities to gain experience in new environments.

November 7, 2011

Add value with better service

Productivity and service quality can be improved simultaneously.

November 3, 2011

Be a team player

The key to good teamwork is commitment to shared goals.

October 12, 2011

Moving for the family

Tips to consider before moving back to be with your family

New place, new life

Keep these tips in mind if you intend to relocate for a career boost

October 11, 2011

In search of greener pastures

Before you take the plunge, consider the advantages and disadvantages of relocating

October 6, 2011

Serving from the heart

Appease a dissatisfied customer by showing that you care

October 1, 2011

20 good work habits to develop

These skills will prepare you for a successful career

September 15, 2011

Working with passion

Asking questions about these five Cs will help you build a career you love

September 12, 2011

The art of winning customers

Adapt from Sun Tzu’s strategies and improve your relationships with clients

August 22, 2011

Don’t get hooked

If you fall for the bait that difficult people dangle in front of you, you are letting them control your behaviour

July 23, 2011

Rise up, step up, speak up

Here are three keys to help you build the best team for your organisation

July 11, 2011

Build a winning website

Use these web design concepts to attract and retain your online audience

July 4, 2011

Catch the bug!

Viral marketing is the new way to maximise impact on products and services

June 23, 2011

Marketing yourself online

Use social networking sites to connect with customers.

June 16, 2011

Time to move on

“When is it time to look for a new job?” is a question career coaching clients ask me. I always tell them that whatever they do, they should not remain miserable.

March 18, 2011

Putting the zing back into your work

Get that enthusiastic work attitude back to the office!

March 17, 2011

Email etiquette for professionals

Be graceful and friendly via email - read this!