Company Profile

Teledirect Telecommerce Sdn Bhd

Level 9 Axiata Tower No 9 Jalan Stesen Sentral 5

Kuala Lumpur Sentral

50470 Federal Territory/Kuala Lumpur


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Teledirect provides multinational organisations with high end, high touch outsourced contact center services to improve their customer experience and/or to accelerate their sales. We operate state-of-the-art contact centres in Singapore, Hong Kong, Malaysia, Japan, China, Philippines, Spain and Thailand. We have a 20-year track record of success with clients in the airline, hospitality, luxury, insurance, banking and technology sectors.

Build your career with Asia-Pacific's leading contact centre. We have won more than 80 industry awards earned over the past 20 years, including the prestigious Best Large Outsourced Contact Centre in Asia-Pacific.

People don't join Teledirect for a regular job. They come here for more. They come here to fulfill their passion while being part of something greater. They come here to grow as professionals and build successful careers. We care about our people, we care about offering a great working environment, and we believe in rewarding the best talents.