Sales Manager

DoubleTree Resort by Hilton Penang

Based: Malaysia(Penang)

Posted on 27 Aug 2019

Job Description

The Position is developed in order to build strong relationships between hotel and wholesale leisure and travel agencies (Malaysia & Singapore), corporate and government agencies with business potential in Penang. The primary goal of this position is to room accommodation, F&B outlets, and function rooms for events.
  • Possess knowledge of hotel general facilities, outlet and meeting room capacities, audio visual and any other details related to hotel product knowledge.
  • Possess knowledge and awareness of the local market and competition.
  • Possess computer skills, including Microsoft Word, Excel, PowerPoint and the ability to learn new computer systems such as Delphi.
  • Possess key skills for a sales person, including good listening and communication skills, ability to build relationship with and gain trust from other people, ability to empathize and understand others, negotiation skills to influence others and to close a sale, and remain professionally groomed at all times, and be able to coach and direct other Team Members to do the same.
  • Able to present information logically and confidently verbally and in written form.
  • Able to display commercial awareness, and continuously deliver the best revenue and profit outcomes for the hotel.
  • Ability to achieve set goals and revenue targets. A concern for working towards a common goal and committing to excel in attaining all key business objectives.
  • Ability to prioritize and manage own personal time efficiently within tight schedules. Look ahead and make forecasts concerning market trends to set demanding but realistic targets himself/herself.
  • Ability to deliver high levels of customer service by focusing on the needs of client, exceeding their expectations, and sensibly resolve problems should they arise.
  • Ability to network, build and maintain friendly contacts with people who can impact business positively and help achieve work related goals.
  • Ability to do more than is required or expected in the job to improve results, find new opportunities, exceed in achievement of business objectives and avoid problems through proactively anticipating them.

Company Details

Family vacations just got better at the award-winning DoubleTree Resort by Hilton Penang. With the relaunched Family Room comprising of one King Room and Twin Room, there's space for everyone. We've got an exclusive family package perfect for your next holiday. Our hotel offers babysitting services and Kids' Club activities.

Our resort is set in the northern beach area of Penang, 45 minutes from Penang International Airport. Take advantage of our complimentary shuttle to the UNESCO World Heritage Site of George Town, 20 minutes' drive away, and the shopping, entertainment and nightlife of Gurney Drive or Batu Ferringhi. The Bayan Lepas business district and SPICE Convention Center are 45 minutes' drive away.

All our rooms and suites have WiFi and many feature private furnished balconies and partial/full sea views.

Plunge into the pool, book a massage, admire sea views as you energize in the fitness center, or stroll across to sandy "Miami Beach". We have prepared a variety of daily activities suitable for the entire family. Our Penang resort is home to Malaysia's first teddy bear-themed museum, TeddyVille, an outdoor recreation area and children's pool with artificial beach.

Enjoy local and international flavors for breakfast, lunch and dinner in our vibrant restaurant, Makan Kitchen. Grab a fresh salad or sandwich from The Foodstore, and sip cocktails in our relaxed Axis Lounge. With a ballroom, three meeting rooms and A/V technology, our resort is ideal for events. We look forward to greeting you with a signature chocolate chip cookie.