Accounts Executive (Credit Control)

Experian (M) Sdn. Bhd.

Based: Malaysia(Selangor)

Posted on 8 Jun 2018

Job Description

Accounts Receivable
  • Book client receipts in Oracle from daily bank statements, cheques and remittances
  • Ensure timely and accurate matching of client receipts and open invoices to maintain alignment with the clients’ records and ensure the quality of the credit collection activity
  • Regularly follow up and resolve any unidentified or unallocated client receipts
  • Monitor and identify any unpaid and overdue invoices and perform credit collection activities in accordance with the Asia Pacific region debt collection policy
  • Contact the client Accounts Payable department as necessary to follow up and secure payment of overdue invoices and maintain appropriate notes and reminders in Oracle Collections in accordance with the Asia Pacific region debt collection policy
  • Escalate client invoice issues and disputes and significantly overdue invoices to country Sales and Finance contacts as appropriate and follow up to ensure resolution in accordance with the Asia Pacific region debt collection policy
  • Produce a debt collection progress report fortnightly (and at month end) and submit to finance management for review, in accordance with the Asia Pacific region debt collection policy
  • Produce and distribute reminder letters and statements for clients as required
  • Review and respond to any billing and payment queries received from the clients 
  • Entry of all customer receipt transactions, ensuring correct application and querying those receipts with customers whose application is not clear within 2 working days or 48 hours, whichever is sooner
  • The production and distribution to key stakeholders, the country debt reports by WD10 and WD3 (as a final report produced as at the last working day as part of the month end processes)
  • Collection of debt owed by clients on behalf of Experian with an aim to achieving a monthly Days Sales Outstanding (DSO) of 60 days and 2% of collectable debt over 90 days old
  • Achievement of monthly cash collection targets, as communicated monthly

Company Details

Experian is a FTSE 100 company and a global leader providing information solutions in consulting, data analysis, credit scoring, related decision support software and various marketing solutions. Employing over 15,000 people in approximately 40 countries, Experian's vision is for its people, data and technology to become a necessary part of every major consumer economy around the world.

Experian's Decision Analytics unlocks the value of data and helps clients by applying expert consulting, analytical tools, software and systems to convert data into valuable business decisions.

Experian's core expertise lies in the ownership and operation of comprehensive databases about consumers and businesses. From these, significant extra value is extracted by applying Experian's proprietary analytics.

Experian is expert in managing and enriching customer data to enable organisations to make accurate, relevant decisions for each customer, in order to maximise the profitability and performance of each relationship. Experian protects the customer and organisation, by detecting and preventing fraud at every stage of the customer life cycle.

With clients in more than 60 countries and offices in more than 30, Experian's Decision Analytics business delivers experience and expertise developed from working with national and international organisations around the world across a wide range of industries and business size.