Are you looking for a high level of success? Do you enjoy healthy conversations about relative problems or issues with people whom you just met? Are you ready to build a global career with unlimited opportunities and industry-leading benefits?
If so, then be our Customer Service Representative!
You are joining Sutherland Global Services, a multinational IT and Business Process Outsourcing (BPO) company, specializing client solutions from customer activities to client-business relations and management services.
- The Industry-leading benefits
- Paid Trainings
- A set of global opportunities
- Not just jobs, but promising careers
- Earned a Bachelor’s Degree (preferred);
- Acquired or willing to acquire a visa or permit to work in Malaysia (for Foreign applicants);
- Experience in Customer Service, Technical Support, Email or Chat Support, Proof Reading or Document Writing
- Excellent English written and verbal communication skills
- Can speak, read and write Cantonese
- Good knowledge of the Internet and Social Media (Facebook, WhatsApp and Twitter)
- The ability to deal with frequent changes, challenging customers, and extreme focus on service and sales
You might also have:
- Knowledge about our products, services, policies and procedures
- The ability to take the initiative to continuously enhance product, quality and technical skills
- The ability to support customer concerns via email