Client Service Representative

Schawk Imaging Sdn Bhd

Based: Malaysia(Penang)

Posted on 6 Jul 2018

Job Description

Job Responsibilities:
  • Act as a single point of contact for the Design House, Print Production Manager and Artwork Planners.
  • Manage client accounts and maintain good rapport with clients.
  • Manage the quality of the product and ensure on-time delivery.
  • Handle the preparation of documented work orders.
  • Manage scheduling of work from client across functions.
  • Work with cross-functional groups in support of fulfilling customers' unique requests.
  • Continuously identify and implement improvements in process efficiency and effectiveness.
  • Responsible for project management.
  • Skilful in time management, problem solving and multitasking.

Job Requirements:
  • Diploma/ Degree in any relevant field.
  • At least 1 year of working experience, preferably those with experiences either in a project management, client services, customer services, account management and sales.
  • Applicants with working experience in pre-press, printing or packaging industry with excellent communication and interpersonal skills will have an advantage.
  • Applicants with knowledge of artwork preparation and/or colour management will have an advantage.
  • Applicants must be proficient in English language both spoken and written.
  • Basic knowledge in Microsoft Office.
  • Applicants may be required to work on noon shift (12pm to 9pm) or night shift (9pm to 9am) to manage overseas clients.
  • Applicants should be Malaysian citizens or hold relevant residence status.

Company Details

Schawk Imaging Sdn Bhd

Plot 39, Jalan Perindustrian Bukit Minyak, Kawasan Perindustrian Bukit Minyak, Seberang Perai Tengah

Simpang Ampat

14100 Penang


Schawk Inc. is the world's largest and most experienced brand imaging solutions provider who creates, develops and implements best practice-based solutions that enable brand-driven organizations to drive maximum value through their brands globally. By helping clients enhance
brands visually and accelerate the development of new product innovations, Schawk improves Fortune 500 companies' ability to maximize market potential and new product revenue. Schawk currently operates from locations across North America, Europe, Asia Pacific, and Australia.

Schawk Imaging Sdn. Bhd., a subsidiary of Schawk Inc. delivers production artwork, continuous colour correction (CT development), pre-press (colour separation), technical drawings and hi-end Kodak digital proof. We work together with the global corporate brand companies and world's finest packaging printers to deliver superior quality. The company is well organized with a single point of control on centralized data management control. Schawk, it's where you will find quality formula for an outstanding and inspiring career in the industry