Sales Support Coordinator

Plan C ICT Sdn Bhd

Based: Malaysia(Selangor)

Posted on 9 Aug 2018

Job Description

  • Make outbound calls to welcome new clients with ultimate goal of achieving a sales interaction.
  • Make outbound calls to existing clients with ultimate goal of achieving a sales interaction.
  • Meet or exceed new accounts/re-activation goals per week
  • Reach minimum productivity goal requirements. (Talk time and Contacts per day).
  • Acquisitions of new accounts on a day-to-day basis.
  • Ability to overcome multiple objections in the course of a sales call.
  • Efficiently and accurately educate customers on Service products and Deposits Solutions.
  • Accurately log interactions as per Sales Call logging procedures
  • Provide feedback and pro-actively communicate changes to the e-com market for customers.
  • Adhere to department guidelines to minimize fraudulent activity and company risk.
  • Promote a positive and professional image on all contacts, internal and external.
  • Provide feedback to the marketing department on promotions prior to and post launch of sales campaigns.
  • Contribute to ongoing Sales Department project work when appropriate including inbound calls as per business requirements. 

  • Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executive specialized in Sales - Telesales/Telemarketing or equivalent.
  • Strong individual motivation
  • Good knowledge of North America / European sports is an asset
  • Solid English and Mandarin verbal and written skills: communication, listening, and problem solving
  • Good organization and multi-tasking skills combined with exceptional time management
  • Capable of working independently or as part of a team
  • Ability to adapt to change and evolve with a rapidly growing company
  • Proficient in Microsoft Applications (Word, Excel and Outlook)
  • Telesales experience is an asset

Company Details

Plan C ICT Sdn Bhd

B607, Phileo Damansara 2 Jalan 16/11 Section 16

Petaling Jaya

46350 Selangor


Plan C ICT Sdn Bhd (Plan C) is established as a diverse business entity, focusing on the following branches of business:
Business Process Outsourcing
This includes support services for companies looking to outsource:
-Call Center Establishment and Management
-Human Resource services - Recruitment, Payroll and such
-Technical Support Center for IT Support and Services/After Sales Support
IT Management Service
-Management SME IT Infrastructures
-Services of IT Infrastructures